Careers

Medical Accounts Receivable – Spine and Pain Management

Job Description

We are seeking a full time professional Medical Insurance Collector for our growing Spine Neurosurgeon and Pain Management practice. Candidate must be solutions oriented, able to follow directions and processes, efficient, mature, communicate well and be able to maintain composure under pressure. We are looking for an Accounts Receivable superstar.

Must have experience working with major medical insurance companies such as Aetna, Blue Cross and Blue Shield, Cigna, Oxford, and United Health.

Daily Duties & Responsibilities

• Communicate discrepancies with Insurance accounts daily
• Accounts Receivables, follow up on claims via phone, electronically online
• Collection on Paid to Patients accounts.
• Correspond with patients as necessary to update discrepancies on the account.
• Documentation of all actions regarding account
• Re-billing and correcting claims
• Tracking trends that may hinder billing and collections.
• Locating missing or misapplied payments.
• Document follow up activity and relevant information on patient account status
• Reviewing e-mails
• Participate in meetings

Education

Minimum high school diploma or GED

Experience

Minimum of 2 years experience working in medical accounts receivable. Experience with Neurosurgical, Spine Ortho and Pain Management Claims a huge plus.

Requires strong multitasking abilities, communication, and organizational skills.

ADDITIONAL RESPONSIBILITIES WILL BE REVIEWED IN OFFICE.

Job Type: Full-time

To apply, please send your resumé and cover letter to jon@jenkinsneurospine.com.

Medical Scribe/Medical Administrative Assistant

Reports To

The Medical Scribe will report to the Practice Manager and to the Jenkins NeuroSpine Business Owner.  

Job Overview

As the Medical Scribe in the practice, you will be expected to perform medical secretarial work of every nature, including accompanying any surgeon or surgeons or physician’s assistant to hospitals and medical care facilities in order to document medical histories, procedures and/or operative reports (ie “scribing”).  You will also be expected to organize and catalog data for the purposes of research.

Qualifications:

Education level: Bachelor’s degree in a scientific, health-related program 

General skills: 

• Able to multi-task and manage his/her time well
• Able to use good judgement to prioritize daily tasks
• Ability to be resourceful and proactive when issues arise
• Professional attitude and appearance, excellent writing skills and verbal communication
• Knowledge of medical terminology, clinical medicine, clinical trials and GCP concepts
• Detail-oriented and meticulous in all aspects of work
• Strong follow-through skills and ability to proactively identify and solve problems; demonstrated initiative is imperative
• Must have professional demeanor and strong communication skills with the public as well as physicians/researchers 
• Ability to work well independently as well as in team environment 
• Strong interpersonal, customer service, and multi-tasking skills are critical
• Must be proficient in Microsoft Office Word and Excel, electronic health systems and databases used in research environment, or have a willingness to learn and demonstrate proficiency within three months of hire 
• Ability to be flexible, organized, detail-oriented and tenacious in follow-through 
• Possess the ability to work well under pressure, multi-task and manage deadlines 
• Knowledge of GCP, federal, state, and local regulations, including HIPAA policies and procedures

Personal characteristics: Punctuality, able to work well as part of a team, honesty, sense of personal responsibility, attention to detail, ability to work autonomously

Certifications: Knowledge of PC and MAC platforms and Microsoft Office Suite, Experience working with an EMR (Epic, Dr. Chrono preferred)

Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this Job, the employee is regularly required to walk; sit; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

To apply, please send your resumé and cover letter to jon@jenkinsneurospine.com.

Medical/Administrative Assistant – Spine and Pain Management NYC and CT

Clinical Research Coordinator (Engineering Background)

• Research Responsibilities
• Manages the research team including interns, research assistants, medical students, and coordinates research goals with the PI
• Plans and coordinates the initiation of research study protocol, and the establishment of operating policies and procedures
• Plans, implements and maintains data collection and analysis systems in support of research protocol; may coordinate the collection and analysis of research data
• Ensures the smooth and efficient day to day operation of research and data collection activities
• Assist in writing and drafting abstracts for research conferences, papers for publication, and any other public research content
• Monitors the progress of research activities, develops and maintains records of research activities, and prepares periodic and ad hoc reports, as required by investigators, administrations, etc.
• Works with Institutional Review Boards (IRB’s) for study approval, continuation, and maintenance
• Consent and follow up with patients in research studies
• Give patients necessary forms and ensure they are returned in a timely manner
• Keep research binders organized and up to date
• Coordinate with the Mount Sinai IRB and Mount Sinai Neurosurgery Research Department for necessary research collaboration
• Communicate with PI, Nurse Practitioner, other coordinators about research needs
• Update patient materials as necessary
• Summer Intern Responsibilities
• Run the recruitment process for summer interns
• Reach out to affiliated schools to send updated job posting
• Filter and choose candidates to interview
• Coordinate and schedule interviews
• Assist in selecting the intern candidates and extend offer letters
• Help onboard summer interns, including working with the Sinai volunteer office, research department, and office staff
• Work with summer interns on establishing a research project, learning research techniques and protocols
• Provide interns access to all office resources they need in order to perform research successfully
• Give overview of each research project to ensure each intern has sufficient background information
• Ensure summer interns have ID badge, scrubs, and anything else they need for OR access
• Mentor interns and guide them through the research process all summer
• Set up the “Summer of Science” research presentation dinner at the end of the summer
• GNI Responsibilities
• Update and maintain the GNI website
• Send out quarterly updates about the state of the GNI and state of research activities
• Reach out to patients for donations
• Be a spokesperson for the GNI
• Communicate with patients to raise awareness and funds about the GNI
• Manage the intellectual property of Arthur Jenkins MD, Jenkins NeuroSpine, and Neurotect
• Investigate potential collaborators and design/implementation partners
• Identify possible patent infringements with periodic web searches
• Assist in developing possible testing and research to validate these patents/ideas